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We provide service for the modern workplace. Work from home, office or both. Contact us to find out how we can help you with your telephone solution.
Cloud Based System
We take care of the phone system in our full redundant data center. All you need are IP phones that plug directly in to the internet via your existing network.
Improve your customer experience with a professional greeting and route them to any employee, department or any other destination like a cell phone.
Our simple to use portal allows you to access your features and settings 24/7 via the web. Make simple changes or choose to give your employees access to manage find-me-follow-me, voicemail-to-email and more.
Combine all your voicemail into one place for easier management. choose to see your messages on our online portal or have them forwarded to your email and cell phone.
Exceed VS BIG TelCO
- We’re focused on IP Telephony and Cloud Communications
- We provide expert, on-site surveys to prepare your business for IP voice
- We deliver superior US Based support and service to all your staff
- We’re a single source for Service, Hardware, Installation and Maintenance
Exceed Technology’s Hosted Phone System provides the features and management control of a premise based phone system, without the upfront investment and ongoing support costs a PBX or Key System requires. Exceed Technology’s hosted solution provides a lower total cost of ownership than premise based or Centrex solutions
Our Hosted phone system is available with all features and no restrictions at no extra cost to you. Greet callers with a professional recording and voice menu, automatically route them to departments, enable “follow me” call routing, receive voicemail in your emailbox and much more. Enjoy Enterprise features at a Small Business Price.
Exceed Technology tailors your services to your exact requirements and delivers a Hassle Free, all inclusive hosted phone system. As a fully managed solution there is no need to source your service, hardware, installation and maintenance from different vendors. We handle the detials so you can focus on what’s important: Your Business.
Exceed Technology voice services are incredibly easy to implement, manage, and use. Plus, choosing Exceed Technology as your telecom provider requires no changes to your existing phone numbers, including Direct Inward Dial (DID) and toll-free number.
Frequently Asked Questions
What is VOIP?
VoIP stands for Voice over Internet Protocol. VoIP phone service (sometimes referred to as broadband phone service or digital phone service) is a phone service that operates by using your high-speed Internet connection. There are two types of VoIP services: phone-based and computer-based. These services allow you to make phone calls using either your regular phone, an app on mobile devices, or a softphone client on a computer (via a headset with a microphone). As opposed to traditional landlines, VoIP uses your phone or computer to call the number via the Internet. The call is converted to data packets and sent over the Internet instead of through the copper wires that make up a standard PSTN network.
Can I keep my number?
Number portability is absolutely possible so you can use the same number you had with your traditional phone provider. there is a small charge for this, but we take care of everything. You should be aware that number portability is not instant, and can take up to 14 days.
Do I need a computer to call?
No, you do not need a computer for phone-based VoIP services. However, you do need an existing broadband Internet connection. You can also purchase a dedicated IP phone; but this is not necessary, as we also offer a BYOD option. An ATA can be connected to your existing phone to a high-speed internet connection. With a computer, one can manage and use different features within our service, but owning a computer is not required for VoIP service.
Can I take my number with me when I travel?
Yes, you can use your VoIP service wherever you travel as long as you have a high-speed Internet connection and either a VoIP phone adapter or our mobile app. Through any of these mediums, calling works just as if you were dialing from your home or business — without incurring additional charges.
Can I call 911?
Because we provide “Enhanced 911” (E911 ), it allows our VoIP services to seamlessly connect with the 911 dispatch center or to identify your location using VoIP. We will help you to set-up the E911 feature for your service, to link your current and correct physical address when setting your phone service
How is the call clarity?
The quality of VoIP voice has dramatically improved over the past few years. Currently, VoIP calls have voice quality that is at or above the quality of a landline phone.
Please note that voice clarity depends on the speed (and quality) of your broadband connection. If you want to find out whether or not your current broadband connection supports VoIP, give us a call, and we can perform a VOIP test on your network.
Features at a glance
- Auto Attendants
- Hunt Groups
- Custom Hold Music
- Extension Dialing
- Call Transfer
- After Hours Call Routing
- Operator Console
- Company Directories
- ACD Call Queues
- CRM Integration
- Automatic Failover
- Click to Call
- Find Me-Follow Me
- Voicemail to Email
- Call Recording
- Caller ID Blocking
- Call Screening
- File to Fax
- View Call Records
- Configure Voicemail
- Manage Extensions
- Change Forwarding
- Adjust Hunt Groups
- Change IVR Settings